Miami County Activates CodeRED Emergency Notification System, Urges Ohio Residents to Register

TROY— Miami County officials have announced the activation of the county's new CodeRED emergency notification system, transitioning from the previous HyperReach platform to better inform residents during crises.

 

   The free service, provided through OnSolve, delivers instant alerts via phone call, text message or email for severe weather, road closures, missing persons, evacuations and other local emergencies. It features enhanced capabilities, including targeted notifications based on specific geographic areas and integration with the Integrated Public Alert & Warning System (IPAWS).

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   The update follows recent severe weather events, including a tornado touchdown in Newberry Township in March 2024 and excessive rains in early April that caused flooding at Treasure Island Park in Troy and across the county. Under CodeRED, alerts will help residents stay updated on road closures, areas to avoid and other critical developments, even if they are traveling outside the county.

 

   Landline phones are automatically enrolled, but cellphones and other mobile devices must be added manually. Residents and businesses are encouraged to register all contact methods—including unlisted numbers, VoIP lines and mobile phones—to ensure they receive alerts. Registration is voluntary but strongly recommended. Current HyperReach users will automatically transfer to CodeRED. To sign up, visit accountportal.onsolve.net/MCENS or text “ALERTS” to 24639 for a registration link. For assistance, call the Miami County Communication Center at (937) 339-6400.

 

   The service is free to users, with costs covered through county emergency management funding. Miami County Emergency Management Agency Director Joel Smith oversees the program, which aims to coordinate countywide all-hazards emergency management and disaster preparedness for the county and its political subdivisions.

 

   Officials emphasize that emergencies can develop rapidly, making advance registration essential to keeping the community informed and safe.